Starting September 2005 California workers’ compensation claims adjusters are required to have minimum years of experience or specific training to be California Dept. of Insurance certified. Every two years a minimum number of continuing education hours must be completed to maintain the certification. Certification is verified and recorded by the employer. (California Insurance Code Section 11761 and California Code of Regulations Section 2592 et seq.)

IEA workers’ compensation programs taken within 2 years of September 2005 are eligible for pre-and post-certification requirements.

IEA will provide written confirmation of hours and maintain attendance records. However, it is the responsibility of the employer to maintain and report certification records to the commissioner. Individuals should keep copies of proof of training.

	Claims Adjuster	Medical Only Claims Adjuster	Medical Bill Reviewer
Pre-Certification Training (non-experienced)	160 hours total minimum 120 hours in classroom remaining 40 hours can be classroom or on-the-job training as determined by employer	80 hours total training minimum 50 hours in classroom remaining 30 hours can be classroom or on-the-job training as determined by employer	40 hours total training minimum 30 hours in classroom remaining 10 hours can be classroom or on-the-job training as determined by employer
Exempt from pre-certification training if:	Experienced claims adjusters with five years on-the-job adjusting experience within past 8 years. Or successfully passed the State self-insured exam and worked continuously as an adjuster since.	Experienced medical-only claims adjuster with three years on-the-job adjusting experience within past 5 years.	Experienced medical bill reviewer with three years on-the-job adjusting experience within past 5 years.
Post-Certification Training (required for all adjusters)	30 hours every 2 years	20 hours every 2 years	16 hours every 2 years